Refund policy
Return & Exchange Policy
At our store, every product is carefully crafted and quality checked before shipping. Please read our policy carefully before placing an order.
Exchange Policy
We offer exchanges only for size-related issues.
Eligibility for Exchange
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Exchange requests must be raised within 7 days of delivery.
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The product must be:
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Unused and unwashed
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In original condition
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With original tags and packaging intact
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Exchange Process
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Customers can exchange the product for a different size of the same item, subject to availability.
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If the requested size is unavailable, store credit or an alternative product may be offered.
Non-Exchangeable Items
Exchange will not be accepted if:
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The item has been used, washed, damaged, or altered
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The request is made after 7 days of delivery
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The product was purchased during special clearance or final sale offers
Return & Refund Policy
No Return Policy
We do not accept returns once the order has been delivered.
No Refund Policy
We do not provide refunds for:
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Change of mind
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Incorrect preference
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Color expectation differences due to screen display
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Delay caused by courier partners
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Minor thread or handmade detailing variations
Damaged or Wrong Product
If you receive:
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A damaged product, or
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A wrong item
Please contact our support team within 48 hours of delivery with:
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Order ID
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Clear unboxing video
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Product images
After verification, we will provide an appropriate resolution.
Important Notes
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Customers are responsible for providing the correct size and shipping details while placing orders.
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Exchange shipping charges may apply depending on the location.
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The company reserves the right to deny exchanges that do not meet our policy conditions.
For support, contact us through our official website or Instagram page.