Terms of service

Terms of Service

Last Updated: 15th May 2026

Welcome to our store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

This website is operated by our store. Throughout the site, the terms “we”, “us”, and “our” refer to the brand/store operating this website.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent or legal guardian.

3. Products & Services

We make every effort to display our products as accurately as possible. However:

Colors may vary slightly due to screen settings and photography lighting.
Handmade, embroidered, or artistic products may contain slight variations, which are part of their uniqueness.

We reserve the right to:

Modify or discontinue products without notice
Limit quantities of any product
Refuse service to anyone at our discretion

4. Pricing & Payments

All prices listed on the website are in INR (₹) unless otherwise stated.

We reserve the right to change pricing at any time without notice.

Payments must be completed through approved payment methods available on the website.

We are not responsible for payment failures caused by third-party payment gateways or banking issues.

5. Order Acceptance & Cancellation

Once an order is placed:

You will receive an order confirmation message/email.
Orders may be cancelled by us due to:
- Product unavailability
- Payment issues
- Suspicious or fraudulent activity
- Incorrect pricing or technical errors

If payment has already been made, eligible refunds (if applicable) will be processed accordingly.

6. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and may vary depending on:

Location
Courier delays
Weather or operational issues

We are not liable for delays caused by third-party logistics partners.

Customers are responsible for providing accurate shipping information.

7. Exchange, Return & Refund Policy

Exchanges are allowed only for size-related issues within 7 days of delivery.
Products must be unused, unwashed, and in original condition.
No returns or refunds are allowed after delivery unless the wrong or damaged product is received.

For detailed information, please refer to our Return & Exchange Policy page.