Shipping policy

Shipping Policy

Last Updated: 15th May 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our support team before placing an order.

Processing Time

  • Orders are usually processed within 1–3 business days after confirmation.

  • During sales, festivals, or high-order periods, processing may take slightly longer.

Orders are not processed or shipped on Sundays or public holidays.

Shipping Charges

Free Shipping Eligibility

We offer FREE shipping on:

  • All Prepaid Orders
    OR

  • Orders above ₹999

Standard Shipping Charges

  • A shipping fee may apply to Cash on Delivery (COD) orders below ₹999.

  • Shipping charges, if applicable, will be shown at checkout before payment.

Estimated Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–6 business days

  • Other Locations: 5–9 business days

Delivery timelines may vary depending on:

  • Courier partner availability

  • Weather conditions

  • Remote area accessibility

  • Public holidays or operational delays

Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via SMS, email, or WhatsApp.

  • Tracking updates may take up to 24 hours to become active.

Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address

  • Unreachable phone number

  • Customer unavailable

the courier may attempt re-delivery.

Repeated failed attempts may result in order cancellation.

Damaged or Missing Packages

If your package arrives damaged or tampered with:

  • Please record an unboxing video immediately.

  • Contact our support team within 48 hours of delivery with:

    • Order ID

    • Images/video proof

Claims without proper proof may not be accepted.

Cash on Delivery (COD)

COD may be available on selected orders and locations.

We reserve the right to:

  • Disable COD for certain pin codes

  • Restrict COD access for customers with repeated failed deliveries or rejected orders

Important Notes

  • Delivery timelines are estimated and not guaranteed.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping details while placing orders.

For shipping-related support, please contact us through our official support channels available on the website.